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I'm attempting to purchase a property at the Blyde.

First of all, the construction has been delayed multiple times by a few months.

Second, about 6 months after my initial deposit was paid, I wondered what the status of my bond was. Upon asking, someone must've woken up at Balwin because only then did the bond application process start with all urgency. Almost like like they forgot about it...

To get my initial bond registration going was a hassle. I'm pretty sure they lost some of my documents along the way. For some reason my unit number changed after my bond got approved. Now I need to provide all statements again. It costs R150 every time. Which they of course refuse to pay even though the very reason for the new requirement is entirely their fault. This is after I've provided them with a consent form that grants them permission to pull statements on my behalf. It's not that much money but the principle bothers me.

Working with Balwin has just been an awful experience. I don't trust them with my money. It feels like I'm working with trainees. They give off a general feeling of 'don't bother us with questions'. I regret attempting to purchase this property.

Also, let's see if they reply with this: Good day

Thank you for your review.

We will investigate this matter and get back to you as soon as possible.

Kind Regards