1 reviews | Active since Sept 2023
Greenpark lifestyle
My fiance and I bought an apartment at Balwin Green Park Lifestyle Estate Boksburg about two months ago. Firstly we had to struggle with my fiance's access for about a month, eventually, that got sorted. Secondly, we are having an issue with our water where we are buying a thousand rand of water (about 10000l) for two people that's just ridiculous. When trying to get hold of the estate manager to sort this out, she never answers the phone and when she does answer there is an excuse. Thirdly, with the fiber we ordered to get the balwin fiber which is the only fiber you can order it keeps getting delayed because it's pending at Baldwin infrastructure for 3 weeks already. The lack of service at Balwin is honestly ridiculous.
Thank you for your review. We are looking into the above mentioned and will provide feedback.
Thank you
Balwin team
Thank you for your review. We are looking into the above mentioned and will provide feedback.
Thank you
Balwin team
Thank you for getting in touch, and please accept our sincere apologies for the frustration! Regarding the fibre installation, we can confirm that our Senior Network Operations Engineer has been in touch with you and established that your line has been active since 27/02/2025. As discussed with him, the delay is with MWEB, who has not yet delivered the wi-fi router. We are following up with them on your behalf. The water bill seems excessive for your size of apartment. We have asked a senior portfolio manager at the managing agent to urgently follow up on this and establish whether there is a potential leak or other cause for the higher-than-average rate. He has also been instructed to address the response time and communication of the on-the-ground team as a priority. Please don’t hesitate to reach out to us on *** should you have any further queries.
Thank you
Balwin team
Thank you for getting in touch, and please accept our sincere apologies for the frustration! Regarding the fibre installation, we can confirm that our Senior Network Operations Engineer has been in touch with you and established that your line has been active since 27/02/2025. As discussed with him, the delay is with MWEB, who has not yet delivered the wi-fi router. We are following up with them on your behalf. The water bill seems excessive for your size of apartment. We have asked a senior portfolio manager at the managing agent to urgently follow up on this and establish whether there is a potential leak or other cause for the higher-than-average rate. He has also been instructed to address the response time and communication of the on-the-ground team as a priority. Please don’t hesitate to reach out to us on *** should you have any further queries.
Thank you
Balwin team