Disappointed.. mentally traumatised

I am so sad in having to pen this about an association i once believed to enforce the very cornerstones of ethical business undertakings...i write same because of a very dear friend of mine whose sliding door was unhinged and completely loosened on the night of the 9th of october.. a night during which severe weather conditions were experienced throughout johannesburg and beyond.. the assessor from Balwin Properties opined that the plucking of her [what ive deemed to be considerably guardly] sliding doors, within an exeptionally safeguarded estate, 'likely to be that of human prising'.. he then went on to 'confirm' this over a telephone call with one of his colleagues. It is needless to say that my friend herself is unable to conjure energy to complain .. nor why i am therefore writing to to ask why she is unable to sleep at night, now having this idea of threat implanted in her mind? I write in confidence that Balwin Properties will seek to remedy this situation..

Most sincerely