1 reviews | Active since Aug 2024
Disappointed Home Buyer
I had a highly disappointing experience with this company when purchasing an apartment. Despite paying a deposit of R 20 000 on March 15th, with an understanding that the registration process would be handled in a timely manner, it has now been 5 months and my apartment is still not registered. Throughout this process, I have encountered numerous issues with communication and responsiveness from the company. Despite numerous follow-up emails and attempts to resolve these issues, I have received no clear explanation for the delay or information about the status of my investment account.
To add insult to injury, I have recently been informed that the registration process will only be initiated on August 14th, nearly half a year after my initial deposit. This lack of urgency and attention to detail is completely unacceptable and has caused me a great deal of stress and frustration.
Overall, I am extremely dissatisfied with the service provided by this company and would not recommend them to anyone considering purchasing property. If you value clear communication, efficiency, and professionalism, I suggest looking elsewhere.
I would strongly advise potential customers to be cautious when dealing with this company and to research their options on other companies before making any commitments. It is my hope that this review will help others to avoid the same difficulties and disappointments that I have faced.
Thank you for your review. Please advise which development you purchased from so we can escalate this accordingly.
Thank you
Thank you for your review. Please advise which development you purchased from so we can escalate this accordingly.
Thank you
The name of the development is Thaba-Eco Village.
The name of the development is Thaba-Eco Village.
Thank you so much
We have escalated your review to the relevant department and someone will be in touch with you as soon as possible.
Thank you so much
We have escalated your review to the relevant department and someone will be in touch with you as soon as possible.
We have been trying to reach you and have not been able to.
We called you on Friday and this morning.
Please let us know when it would be a convenient time to call you.
We believe you have taken hand over of your apartment and your registration should go through shortly.
Thank you so much
We have been trying to reach you and have not been able to.
We called you on Friday and this morning.
Please let us know when it would be a convenient time to call you.
We believe you have taken hand over of your apartment and your registration should go through shortly.
Thank you so much
