CV
Chantelle V

1 reviews | Active since Mar 2020

31 Dec 2023, 14:26

Biggest Mistake Ever Moving to Greenpark!!

There is a reason why 88% of reviews for this place is 1 star. No one does anything about the complains.

Greenpark, Witfield: I will never recommend this place to anyone. I honestly don’t know how the Estate Manager still has a job. Whenever you try to contact security you never get through. When you try to contact the Estate Manager you get ignored and when you try to follow up, you get a snarky reply.

We pay a whole lot of money to live here and to receive the services advertised, but we always have a problem with one of the gates, the access code system is offline 50% of the time and then they just let anyone in who can argue a reason for being here.

We have a group where things like services being out of order should be communicated and what is being done to fix it, but that group is just for adverti*****ts which is super annoying as well. And whoever is in the group can access your contact details and harass you even further with their personal services.

And don’t fool yourself and think it is safe. When there is a breach in the safety no one even communicates to the residents.

No one knows how to use a traffic circle and the place is full of them. No one adheres to the rules because absolutely nothing happens to you if you just do what you want and park where you want. We have problems with people stopping in the middle of the road on a daily basis and NOTHING is being done about it no matter how many time you complain. Estate Managent has no respect for residents and their problems, but when it is almost time to renew a lease you get harassed 3 months in advance eventhough the contract states that you only need to confirm vacating within 20 days.

I am convinced they overcharge us with water & electricity and no matter who or how many times you beg for answers they just refuse to provide any information regarding the actual statement from the municipality.

This place is a joke and I will never ever even consider a Balwin Property again.

0
Replies (2)
Balwin Properties
Balwin Properties's reply08 Jan 2024, 08:58
Official
Good day
Thank you for your review,
It has been escalated and they will be in contact with you,
Thank you
Balwin Properties
Balwin Properties's reply17 Jan 2024, 08:29
Official
Good day Chantelle,

The Estate Management has engaged  regarding her concerns on your municipal account, specifically around your electricity usage and charges. Furthermore, we have considered your suggestions for improving security access and traffic management on the Estate. Management would like to record their sincere thanks to you for taking the time to communicate your concerns. 

Thank you