TD
Tony D
1 reviews | Active since Mar 2025
05 Mar 2025, 17:34
Balwin, Polofields dissapointed
Balwin Polofields, my wife and I downscaling, went to look at the show house at Polofields!! When you enter a security complex which are charging in excess of 3 mill for 100 squares and your 1st impression is the gate with extremely rude, arrogant and "ill take my time" security staff... Well guess what, 1st impressions count.. Im looking elsewhere and it won't be Balwin, sorry
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Replies (2)
Balwin Properties's replyOfficial
12 Mar 2025, 11:33Good day Tony,
Thank you for this feedback, we are looking into the matter.
Thank you
Thank you for this feedback, we are looking into the matter.
Thank you
Best regards,
Balwin Properties's reply12 Mar 2025, 11:33
Official
Good day Tony,
Thank you for this feedback, we are looking into the matter.
Thank you
Thank you for this feedback, we are looking into the matter.
Thank you
Best regards,
Balwin Properties's replyOfficial
13 Mar 2025, 13:08 Hello Tony,
Thank you for visiting our apartments at Polofields. We fully agree with you that first impressions count! We have engaged with the security contractor, who indicated that there was a delay in the code acceptance and that the agent at the estate wasn’t available immediately to provide a second access code. Please accept our sincere apology if this wasn’t communicated to you appropriately, and the frustration that it caused. We would like to invite you and your wife back to Polofields as our guest, to take you on a tour of the lifestyle estate and apartments, including some concepts around the recently launched Polo Villas. Please reach out to *** with your details for us to arrange a time and date that best suits you.
Balwin team
Thank you for visiting our apartments at Polofields. We fully agree with you that first impressions count! We have engaged with the security contractor, who indicated that there was a delay in the code acceptance and that the agent at the estate wasn’t available immediately to provide a second access code. Please accept our sincere apology if this wasn’t communicated to you appropriately, and the frustration that it caused. We would like to invite you and your wife back to Polofields as our guest, to take you on a tour of the lifestyle estate and apartments, including some concepts around the recently launched Polo Villas. Please reach out to *** with your details for us to arrange a time and date that best suits you.
Balwin team
Best regards,
Balwin Properties's reply13 Mar 2025, 13:08
Official
Hello Tony,
Thank you for visiting our apartments at Polofields. We fully agree with you that first impressions count! We have engaged with the security contractor, who indicated that there was a delay in the code acceptance and that the agent at the estate wasn’t available immediately to provide a second access code. Please accept our sincere apology if this wasn’t communicated to you appropriately, and the frustration that it caused. We would like to invite you and your wife back to Polofields as our guest, to take you on a tour of the lifestyle estate and apartments, including some concepts around the recently launched Polo Villas. Please reach out to *** with your details for us to arrange a time and date that best suits you.
Balwin team
Thank you for visiting our apartments at Polofields. We fully agree with you that first impressions count! We have engaged with the security contractor, who indicated that there was a delay in the code acceptance and that the agent at the estate wasn’t available immediately to provide a second access code. Please accept our sincere apology if this wasn’t communicated to you appropriately, and the frustration that it caused. We would like to invite you and your wife back to Polofields as our guest, to take you on a tour of the lifestyle estate and apartments, including some concepts around the recently launched Polo Villas. Please reach out to *** with your details for us to arrange a time and date that best suits you.
Balwin team
Best regards,