Ballwin De-Aanzicht electricity tarifs exhorbitant

Recently moved into an apartment in Cape Tow (De-Aanzicht) managed by the Ballwin group. The utlilities company managing the water and electricity system has me up the walls currently. A Bachelor flat, one appliance running (inverter fridge) for the day, but the consumption sits at 42Kw/hr?? Raking this up with Ismrt (utlilities company) leads absolutely nowhere and you are being ignored as a consumer, until money needs to be paid, then all emails work and one hears from them.

I really need assistance please, how is it possible to have an avergae daily consumption of electricity of nearly 20kW/hr, with the geyser switched off, nodoby in the apartment for 10 days with only a highly efficient fridge running.

This is quite exhorbitant and I feel exploited with a basic electricity charge that is correct in terms of price per unit, however a meter thatbis clearly out of control.

I see other complaints of same sort here, thoight it good to.post as well because this is.becoming a grudge purchase monthly and not in context of good practice.

Please look into this or at least answer my emails