Wrong Picture and no refund!!

I thought my new years eve and 1 of January would be in Ballitos!! To my surprise the picture on Agoda advertised isn't the place is a restaurant, got there my room did not have a bathroom, I requested for other room, they said was none available. We had to drive back to Johannesburg the next day, had requested my refund, no reply. My take home is... a better deal isn't always a great deal and pictures are not guarantee the place is good!!