No Respect for Customers

I called the Spa four times and they said that the person concerned will get back to me about availability. No one got back to me. The 3rd and 4th time, I spoke to a gentleman, who insisted that I had not called before. He gave me all sorts of excuses about them being busy.

If this is the kind of treatment we receive when trying to secure an appointment, I shudder to think what will happen when we go for the spa treatment.

I do not want to support a business that does not value their customers and does not get back to them when the staff of that organization, promises that they will.

I definitely do not want to