************* and Manipulative owners of BALCOMBOS (Shaun and Trevor), Very Poor Terrible customer service

on 22nd of August 2022 I decided to put items (SOFAs) on their online cart and not checked out.The 23rd August 2022 I received an email from Shaun Scotts stating that I should buy whilst items are still available. The 24th August 2022 I decided to purchased based on the fact that I am buying something available. Shaun and I started to communicate, he sent me quotation for delivery from VAN WAY CARRIERS on the 24th August 2022 with a delivery cost of R4 623.23,I accepted quotation for delivery.Later the same day he then sent me BALCOMBS quotation for sofas inclusive of VAN WAY LINES CARRIERS delivery cost and VAT Amounting to R 72118.73. It was also indicated on the quotation that delivery date will be approximately 6 weeks.

On the 25th August 2022 I made payment and sent proof of payment to him the same day. After Payment I was the one who made efforts to communicate with them as if I am the one who owes them. 8 weeks later Shaun and Trevor told me that they couldnt deliver my sofas as the are imported, they are buying them from oversea and Transnet strike has an negative impact on imports delivery as containers at the harbour cannot be offloaded.

On 26th November 2022 the told me that their logistics department needs confirmation of delivery address and I confirmed it.Shaun told me that my sofas are sitting in their warehouse at boksburg.

Today is 18th January 2023, I am told transportation is a problem that is why I havent received my Sofas to date , I ask them where is VAN WAY CARRIERS because I made payment as per their quotation to deliver my Sofa,I am not getting an answer for this question

It is 5 months later, I am still waiting for my sofas to be delivered and I am thinking I begged Balcombs (Trevor and Shaun) to deliver what I paid for for a long time. I guess the are now pushing me too hard