CHATTING TO CAR INSTEAD OF KEEPING TRAFFIC FLOWING

On numerous occasions I have experienced the toll operators at the Walmansthal toll gates chatting away to motorists instead of taking the tolls and keeping the traffic flowing. There are times in the morning when I have sat on the bridge waiting to pass through the southbound tollgate whilst the toll operators chat to truck drivers, cars, etc.<br> Today I was returning home and made use of the northbound tollgate. The car in front of me had his money out and was waiting for the tollgate operator to take the money but instead she was so busy chatting to him and giving him directions to someplace that she caused a backlog in the traffic flow. When I hooted and told her to hurry this along she flicked her hand in a \voetsek\" motion.<br> This adds unnecessary travel time and just frustrates motorists which causes anger and abuse.<br> Will this ever be rectified or is this just the standard of service that we are expected to accept in this country?<br> "