UNHAPPY!

I reviewed the spa on the 8th of September regarding struggling to making an appointment as I received a voucher. They phoned me and said they are not anymore affiliated with the company who gave me the voucher but they will speak to their manager and get back to me. I still haven't received any feedback from them. Really not happy that they are not even trying to accommodate me here. If you gave someone vouchers you must keep in mind that there are risks involved. Now I am being penalised for something I didn't do. It is the same as someone giving me a gift and the shop where the present is bought come to me and say give it back because they don't want to be associated with the person who bought the gift.