Highly disappointed

I’m highly disappointed with the service I received from this company. On the 8th of September 2018 I purchased a TV unit. On the 9th (the following day) I received a confirmation email stating that my order will be completed in the next 10 to 12 weeks. I was looking forward to get my TV unit as I’m hosting a Christmas Party December 2018. When the 12th week approached I sent an email to the Nathasa ( the lady who was incharge of my order) enquiring on the progress of my order , she responded by saying that my order will the completed by the 12 or 14th of December. On the 17th in the morning I got a call from the store manager Sonia from Menlyn where I purchased the TV unit letting me know that Nathasa is on leave and according to the factory schedule my order will be ready by February. I told her that it cannot be true because I have been in contact with Nathasa and she informed me that my order will be completed by December the 14th. Her response was she will call me on the 18th because the factory is closed as it was a holiday on Monday the 17th. On the 18th in the morning I took the initiative to call the factory to enquire about my order. I spoke to the lady called Candy or Condice on the call she said to me that she is going to check with the factory and will call me back in 10 minutes of which she did not . After hours of waiting for her call which never came through I decided to go the the store in Menlyn to go speak to Sonia. Sonia contacted Candice and asked her to check if my order is ready or not. The response was my order that I’ve been waiting for more than 12 weeks is not ready it will only be ready in February ( which is 20 weeks later after the date of purchase) . I was offered a loan TV unit which doesn’t match with my interior because the company failed to deliver on time and they were dishonest to me . Now I’m going to have a black Christmas Party. Thank you for poor service. Never again will I purchase anything from this furniture store