Appalling service experience

<p> </p> <p>I am so angry and disappointed at Bakos Brothers. I have been waiting for my order for more than 12 weeks now and no one is getting back to me.</p> <p>Have spoken to 5 *********** people already:</p> <p>- Dewalt (Menlyn branch manager)</p> <p>- Constance (Menlyn branch consultant)</p> <p>- Sara (Menlyn branch consultant)</p> <p>- Nelly (Head office logistics manager)</p> <p>- Lebo - Never at the office but holds all answers (Head office)</p> <p>- Head office receptionist (can't be bothered to know another name right now)</p> <p> </p> <p>All these people have had nothing constructive to say, except that they can see my order on the system but don't know when it'll be delivered or the holdup, ONLY Lebo knows that. And Lebo is never ever around or even has the decency to call me back.</p> <p> </p> <p>I am at a loss as to what to do now, i would never ever buy or recommend Bakos Brothers as a whole, because even though their branch staff seem ***********, even their head office people are the same or don't care enough to get back to their customers.</p> <p> </p> <p>As i continue to wait to get a call back or get my bloddy order delivered. I really don't think that is too much to ask for. </p>