1 reviews | Active since Jul 2018
Ongoing Issues with Beijing X55 - Urgent Attention Required
I am writing to express my frustration and concern regarding the numerous issues I have encountered with my Beijing X55. Despite my high expectations, this vehicle has been plagued by recurrent problems that significantly affect its functionality and my overall experience.
To date, I have faced the following issues:
Seats Malfunctioning: The seats have intermittently stopped working since I purchased the vehicle. I am relieved that BAIC has finally approved their replacement after almost a year, and after having to go a different branc, but the delay in addressing this issue has been extremely inconvenient.
Wipers Failure: Recently, the windshield wipers stopped working in the middle of a rainstorm, creating a dangerous situation. This is an unacceptable safety risk.
Steering Wheel Functions: The steering wheel functions have also stopped working, and this was resolved.
Dashboard Rattles: The dashboard has a persistent rattle that has not been resolved despite multiple attempts.
Window Noise: There is a constant noise from the driver’s side window, which is quite distracting while driving, and apparently a know issue with the Vehicle which I can only assume will never be resolved.
Passenger Car Back Door: After the ambient light was replaced, the back door on the passenger side sometimes does not open.
These problems suggest a deeper underlying issue with the vehicle's electrical or mechanical systems. It is alarming to experience such intermittent failures in a relatively new car.
I must also highlight my dissatisfaction with the after-sales service provided by BAIC JHB South. Their assistance in resolving these issues has been terrible, and their service has been dismal. Based on my experience, I would not recommend anyone purchase a vehicle from this location.
Given the severity and frequency of these problems, I urge you to conduct a comprehensive inspection of my vehicle to identify and resolve any other potential issues. I also request that any necessary repairs or replacements be carried out promptly to ensure my safety and satisfaction.
I appreciate your immediate attention to this matter and look forward to a swift resolution. If someone can please contact me with regards to these concerns.
Sincerely,
