QS
Qiniso S
1 reviews | Active since Dec 2024
13 Oct 2025, 09:10
MAJOR INCONVINIENCE AND FAULTY VEHICLE
I have had the most unacceptable experience at Group 1 Baic midrand dealership. I purchased a T cross 2021. When i got to the dealership for collection i had to wait at least 2 hours because the car was not ready. A day or two later i started to pick up a knocking sound on the rear suspension of the car. I now have to endure the inconvinience of taking the car back to the dealership for them to figure out what is wrong with it. I had specifically asked that a thorough check must be done before it can be handed to me. The car was said to be in excellent condition. Feels like a bad deam.
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Replies (3)0
Replies (3)BAIC South Africa's replyOfficial
13 Oct 2025, 11:58Good day,
Thank you for reaching out. We will have someone from our team reach out to you to obtain more details from you and assist you in working towards a resolution. Our sincere apologies for any inconvenience caused.
Warm regards,
The BAIC South Africa Team
Thank you for reaching out. We will have someone from our team reach out to you to obtain more details from you and assist you in working towards a resolution. Our sincere apologies for any inconvenience caused.
Warm regards,
The BAIC South Africa Team
BAIC South Africa's reply13 Oct 2025, 11:58
Official
Good day,
Thank you for reaching out. We will have someone from our team reach out to you to obtain more details from you and assist you in working towards a resolution. Our sincere apologies for any inconvenience caused.
Warm regards,
The BAIC South Africa Team
Thank you for reaching out. We will have someone from our team reach out to you to obtain more details from you and assist you in working towards a resolution. Our sincere apologies for any inconvenience caused.
Warm regards,
The BAIC South Africa Team
QS
Qiniso S's updateReviewer Update
20 Oct 2025, 09:09Please note that no one reached out to me from head office. The car was returned to Midrand Baic for a further inspection of the rear suspensin and they confirmed that everything was in order. When i drove the car out, i still could hear the same sounds. I took the car to Hi-Q for a second opinion on the suspension and the sound. They also could not find anything on the suspension but confirmed that there was a sound cominh from the rear side when the car is travelling on uneven road. They suspected the panels of the car on the rear side. I am stuck with a car that makes absurd noises which cant be explained.
QS
Qiniso S's update20 Oct 2025, 09:09
Reviewer Update
Please note that no one reached out to me from head office. The car was returned to Midrand Baic for a further inspection of the rear suspensin and they confirmed that everything was in order. When i drove the car out, i still could hear the same sounds. I took the car to Hi-Q for a second opinion on the suspension and the sound. They also could not find anything on the suspension but confirmed that there was a sound cominh from the rear side when the car is travelling on uneven road. They suspected the panels of the car on the rear side. I am stuck with a car that makes absurd noises which cant be explained.
BAIC South Africa's replyOfficial
20 Oct 2025, 11:44Good day,
Thank you for reaching out. We will follow up for you regarding the reason as to no one having phoned you yet.
Our apologies for the delay.
Thank you for reaching out. We will follow up for you regarding the reason as to no one having phoned you yet.
Our apologies for the delay.
BAIC South Africa's reply20 Oct 2025, 11:44
Official
Good day,
Thank you for reaching out. We will follow up for you regarding the reason as to no one having phoned you yet.
Our apologies for the delay.
Thank you for reaching out. We will follow up for you regarding the reason as to no one having phoned you yet.
Our apologies for the delay.
