RK
Rodney K
1 reviews | Active since Jun 2016
24 Jun 2025, 13:26
Deceiving features-Voice Control
Purchased a X55 Plus Premium. Some models comes with voice activation and some does not. The Plus models were advertised with a voice activation feature. Very deceiving from Baic and they are unable to give us proper communication on a resolution.
Helpful (0)
Replies (5)0
Replies (5)
BAIC South Africa's replyOfficial
24 Jun 2025, 17:01Hi Mr. Kuppusamy,
We’re truly sorry to hear about your experience and understand your frustration.
Please rest assured that we are committed to assisting you and finding a resolution. A member of our team will be in contact with you shortly to discuss the matter further and ensure we provide the clarity and support you deserve.
Please rest assured that we are committed to assisting you and finding a resolution. A member of our team will be in contact with you shortly to discuss the matter further and ensure we provide the clarity and support you deserve.
Thank you for your patience and for choosing BAIC.
Warm regards,
The BAIC South Africa Team
The BAIC South Africa Team
BAIC South Africa's reply24 Jun 2025, 17:01
Official
Hi Mr. Kuppusamy,
We’re truly sorry to hear about your experience and understand your frustration.
Please rest assured that we are committed to assisting you and finding a resolution. A member of our team will be in contact with you shortly to discuss the matter further and ensure we provide the clarity and support you deserve.
Please rest assured that we are committed to assisting you and finding a resolution. A member of our team will be in contact with you shortly to discuss the matter further and ensure we provide the clarity and support you deserve.
Thank you for your patience and for choosing BAIC.
Warm regards,
The BAIC South Africa Team
The BAIC South Africa Team
RK
Rodney K's updateReviewer Update
07 Jul 2025, 08:13Hi. 2 weeks have passed and none of your team members contacted me to provide an update.
RK
Rodney K's update07 Jul 2025, 08:13
Reviewer Update
Hi. 2 weeks have passed and none of your team members contacted me to provide an update.
BAIC South Africa's replyOfficial
07 Jul 2025, 09:50Good day Mr. Kuppusamy.
We will follow up for you to see what they delay is. Our sincere apologies for the inconvenience.
Kind regards,
The BAIC South Africa Team
We will follow up for you to see what they delay is. Our sincere apologies for the inconvenience.
Kind regards,
The BAIC South Africa Team
BAIC South Africa's reply07 Jul 2025, 09:50
Official
Good day Mr. Kuppusamy.
We will follow up for you to see what they delay is. Our sincere apologies for the inconvenience.
Kind regards,
The BAIC South Africa Team
We will follow up for you to see what they delay is. Our sincere apologies for the inconvenience.
Kind regards,
The BAIC South Africa Team
RK
Rodney K's updateReviewer Update
21 Jul 2025, 07:34Hi
Almost a month later, and no response from Baic. After sales service is what will hinder Baic's sales and BAIC needs to realise this before it is too late.
Almost a month later, and no response from Baic. After sales service is what will hinder Baic's sales and BAIC needs to realise this before it is too late.
RK
Rodney K's update21 Jul 2025, 07:34
Reviewer Update
Hi
Almost a month later, and no response from Baic. After sales service is what will hinder Baic's sales and BAIC needs to realise this before it is too late.
Almost a month later, and no response from Baic. After sales service is what will hinder Baic's sales and BAIC needs to realise this before it is too late.
RK
Rodney K's updateReviewer Update
29 Sept 2025, 08:11BAIC SA has failed us Customers. No response to this query from Baic SA. They were very deceiving when marketing the Plus models.
RK
Rodney K's update29 Sept 2025, 08:11
Reviewer Update
BAIC SA has failed us Customers. No response to this query from Baic SA. They were very deceiving when marketing the Plus models.