Baic X55 car won't start - 7000km on the clock

Item: BAIC South Africa
Rating: 1
Author: Ahmed M

This evening my Baic Beijing x55 with under 7000km on the clock refused to start. Tried the spare key and no luck. AA came out and checked the vehicle and battery is at full power. Now I have to arrange to have the vehicle towed tomorrow morning to one of the dealerships. I thought the guys would be able to tow my vehicle tonight but the consultant on the phone is not sure which dealership it should go to so i will have to wait and call again tomorrow mirning when an OEM supervisoris available. Audi pinetown has serviced the vehicle at 5000km previously. Realy upset that my car which is not even 6 months old has to have an issue like this. I wonder if I will be given a complimentary car to use. Already thinking of selling the car.

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Replies (1)

BAIC South Africa's replyOfficial

19 Sept 2025, 08:05

Hi there, thank you for reaching out. We are truly sorry to hear about the trouble you’ve experienced with your X55, especially considering the vehicle’s low mileage. We completely understand how upsetting and inconvenient this must be for you.

A member of our team will contact you to guide the next steps, including the possibility of a courtesy vehicle while your X55 is being assessed.

We sincerely regret the frustration caused and appreciate you giving us the opportunity to resolve this matter for you.

Thank you for your patience.

The BAIC South Africa Team

BAIC South Africa's reply19 Sept 2025, 08:05

Official

A member of our team will contact you to guide the next steps, including the possibility of a courtesy vehicle while your X55 is being assessed.

We sincerely regret the frustration caused and appreciate you giving us the opportunity to resolve this matter for you.

Thank you for your patience.

The BAIC South Africa Team