1 reviews | Active since Nov 2017
BAIC TYRES NOT AVAILABLE IN SOUTH AFRICA,, PATHETIC
Good day, I’m extremely disappointed with the Biac after sales process. My car is 7 months old, but due to the pathetic road in South Africa, I got a slow puncture. We have put a plug in as a temporary measure. I have been phoning around the entire Johannesburg to buy a new tyre, “hankook dynapro hp2 225 55 r19 to be exact… No one has stock.. How do you sell a car when no tyres are available.. this is pathetic!!! So I must DIE on the roads..We phoned BAIC SA and they told us that the importers does not have stock.., WFT!!!! When I bought the car I was told parts are easily available… now no one has one tyre available.. I’m being told to an another brand.. why should I … I want to buy the same tyre… with my own money… why must I be dictated.. I’m not buying the tyre on credit.. BTW I was hijacked, hence I bought thus car. Can the procurement department, move the bodies and get more Tyres in ASAP. U want to advertise BIAC.. but u don’t keep enough tyres in South Africa, knowing that we have a problem with potholes… Omg get ur house n order..I need a new tyre today.. stop making excuses…
Thank you for reaching out, and we’re truly sorry to hear about the frustration and inconvenience you've experienced. We understand how important your safety and mobility are, and we sincerely regret the distress this situation has caused.
We’re currently investigating the issue with urgency and would like to assist you as quickly as possible. To do so, could you please provide us with the following details:
Your Vehicle Model:
Your Current Location (Suburb or Area):
Once we have this information, we’ll escalate your case directly to the relevant department for immediate follow-up and to explore all available options.
We truly value your feedback, and your concerns are being taken very seriously. Thank you for your patience while we work to resolve this as swiftly as possible.
Thank you for reaching out, and we’re truly sorry to hear about the frustration and inconvenience you've experienced. We understand how important your safety and mobility are, and we sincerely regret the distress this situation has caused.
We’re currently investigating the issue with urgency and would like to assist you as quickly as possible. To do so, could you please provide us with the following details:
Your Vehicle Model:
Your Current Location (Suburb or Area):
Once we have this information, we’ll escalate your case directly to the relevant department for immediate follow-up and to explore all available options.
We truly value your feedback, and your concerns are being taken very seriously. Thank you for your patience while we work to resolve this as swiftly as possible.
We understand how important tyre availability is, and we’re actively working with our suppliers to improve stock levels across the country.
Thank you for your feedback — we’re committed to improving.
We understand how important tyre availability is, and we’re actively working with our suppliers to improve stock levels across the country.
Thank you for your feedback — we’re committed to improving.