DG
Davantha G

1 reviews | Active since Nov 2014

18 Oct 2024, 14:04

Baic Plumstead Poor Service

I was in the process of purchasing a vehicle from Baic the Plumstead branch. The pre sales service has been absolutely pathetic to say the least. I have had to constantly contact the sales person requesting feedback. It has been over a week since I have submit my application to purchase this vehicle. I have constantly been promised timelines that have not been met. The constant excuse is they are short staff. If this is the kind of pre sales service Baic offers I am afraid to experience the post sales service. I would highly not recommend the PLUMSTEAD dealership.

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Replies (2)
BAIC South Africa
BAIC South Africa's reply21 Oct 2024, 13:39
Official
Hi Davantha. We deeply apologise for the inconvenience. We've passed your details on to the relevant department to further investigate and resolve the issue. We will be in touch with a way forward soon.
BAIC South Africa
BAIC South Africa's reply13 Nov 2024, 14:47
Official
Hi Davantha.  We are glad that your issue has been sorted and feedback provided, we really apologize for any inconveniences caused and we assure you this will never happen again. We hope to serve you better next time. Thank you