JM
Joel M

1 reviews | Active since Dec 2020

14 Jan 2025, 08:19

BAIC Dealerships Bad On Aftersales

Disgusting After Sales. They don't return calls and or give requested quotations. 5 days down the line I have been waiting for a quotation on Body Parts. Been sending reminders and literally pleading for assistance. Please guys ....Don't lose Focus...a good After Sales gives repeat Business

0
Replies (2)
BAIC South Africa
BAIC South Africa's reply14 Jan 2025, 10:37
Official
Hi Joel. We really apologize for any inconveniences caused. To help us resolve this promptly please provide the following details: Dealer Visited and Dealership Contact Person, and we will escalate this to the relevant department for urgent assistance.                                                                                                                                                                                          
BAIC South Africa
BAIC South Africa's reply22 Jan 2025, 11:11
Official
Hi Joel. We are glad that your issue has now been sorted, we really apologize for any inconveniences caused and we assure you this will never happen again. We hope to serve you better next time. Thank you