SG
Stephen G

1 reviews | Active since Aug 2016

09 Feb 2024, 15:34

BAIC beijing x55 issues

<div>I would just like to share my experience with the purchase of my BAIC Beijing x55, after emailing them my issues I have found, no reply whatsoever. So after purchase of my vehicle, no floor mats where supp**** as apparently there is a shortage of some sort.. Secondly the Automatic parking assist is not enabled, this was clearly enabled when I saw a video on YouTube, a south african video as well where this APA was enabled, this encouaged my decision in the purchase of this vehicle just to find out its not enabled. Last and not least, the aircon in this vehicle is NOT great at all, it does not feel at all as efficient. I would like some explanation to my above issues/findings. I am currently out of country so cannot receive call offs****. Please advise how we go about this. You may however whatsapp me on my number or email</div>

0
Replies (6)
BAIC South Africa
BAIC South Africa's reply20 Mar 2024, 20:36
Official
Hi Steven. We are so sorry to hear that. Our apologies for the inconvenience. Kindly leave your contact details so we may escalate this to the relevant department
BAIC South Africa
BAIC South Africa's reply25 Mar 2024, 10:51
Official
Thank you Stephen. We will escalate your matter soon to the relevant department. 
SG
Stephen G's update25 Mar 2024, 12:06
Reviewer Update
Seems bit slow with response here, I would like this matter resolved asap please
BAIC South Africa
BAIC South Africa's reply25 Mar 2024, 14:47
Official
We really apologize for the delay Stephen. Your matter will be resolved soon. 
SG
Stephen G's update02 Apr 2024, 17:49
Reviewer Update
Well THIS proves my point, since the 20th, which is almost 2 weeks ago, Yet I'm STILL waiting for someone to call and resolve this issue. Shocking!
BAIC South Africa
BAIC South Africa's reply28 May 2024, 15:34
Official
Hi Stephen. We are glad that your issue has now been sorted, we really apologize for any inconveniences caused and we assure you this will never happen again. We hope to serve you better next time. Thank you.