Bad service from BAIC east rand

Horrible experience.

1. When i bought the vehicle i struggle to get car mats out of them. I was never informed when i got my car that the mats were not ready, after 1 month of asking then only i got it. Aa my first ever purchase its such a bad experience. Then after i struggled to get my number plates as well.

2. The car needed to go for another service at the east rand branch, after a week of struggling for someone there to call me back to make a booking i finally got assisted. The vehicle was over the milages due to them not assisting me when i needed to be as i drive alot for work and had to fight with them to do the service. When i got my car back from the service due to them leaving the car in the sun i had a massive crack on my windscreen and they just said sorry what to do now!

3. While i was driving my car gave me 3 errors, malfunction of my steep slope, automatic parking, esp. When i sent it to the sales manager he just read it and did not reply and not answering my calls.

4. My car is 10 months old and there goes the wiper blades and need to purchase new ones!

What is this?! As my first car that i bought its such a horrible experience, i bought it brand new thinking there wont be issues bought the top of the range one and the vehicle is 10 months old! Such bad service from this dealership! Will never ever tell anyone to buy one!