Poor Customer Service

We purchased 10 folding chairs a little while ago and paid EFT. The courier company delivered only 6 chairs which was part delivered and was indicated on the courier company's documents. We have sent numerous e-mails and dozens of phone calls and get pushed from one person to another. This is indeed very poor service from a service provider from whom you expect better. We read a few reviews and was happy and hence we did business. I thought this is a valuable lesson to be learnt from these companies that do on line business with very little service when you have a problem. It has been a very bitter experience!