We registered last year June with them for competency , then we wrote the open and closed test

We registered last year June with them for competency , then we wrote the open and closed test . After when we went there for another session like shooting rage and get my competency certificate they were not there for months . This year , last month on 17th i went there i found them but they are not helping me and the pain is that i lose jobs because they want competency when i apply. So they are ducking and diving . I don't have any option cause they always have a way to lie . Help , i don't know is it a **** or what .