NPS Score
-100
Recommended: Unlikely
Feb '26 - Oct '26
Frequently Asked Questions About Back Market
How is Back Market rated on Hellopeter?
Hellopeter has tracked Back Market across 1 reviews. Back Market hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Back Market? Write a review to help others decide.
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2018
Back Market what a ****ing joke
In December last year I purchased a I phone 16 pro max refurbished on a flash sale that they had on their site for one day only. What a ****ing hoax. They very quick to take your money with no responses. After 3 days after payment was made they sent me a tracking number. I even emailed them which courier company they were using in order to track the parcel. Every day I track it to a point after 34 days it said the parcel was delivered, but guess what ….. ****all, nadda, nothing. I have emailed about a refund continuously and ****all response. I am ****ed off beyond note. This company is a complete ****. I will be very surprised if I get even a response from this company. Do not buy from them.
1 reviews | Active since Nov 2018
Back Market what a ****ing joke
In December last year I purchased a I phone 16 pro max refurbished on a flash sale that they had on their site for one day only. What a ****ing hoax. They very quick to take your money with no responses. After 3 days after payment was made they sent me a tracking number. I even emailed them which courier company they were using in order to track the parcel. Every day I track it to a point after 34 days it said the parcel was delivered, but guess what ….. ****all, nadda, nothing. I have emailed about a refund continuously and ****all response. I am ****ed off beyond note. This company is a complete ****. I will be very surprised if I get even a response from this company. Do not buy from them.