STILL NO REFUND - ONE MONTH LATER!

Eventually after a month of emailing every week I eventually receive an email today from Marihett after having to report this company to the consumer protection act - she states that in the fine print Babylicious has 21 working days to deliver - why is this not put clearly on the site and why was none of my emails rep**** to until I eventually informed them that I would lay a complaint against their company at the police station! Terrible service. Now she informs me it takes a long time for a refund to be done - they have almost had 4 weeks - how long does it take - a few minutes!!! RIDICOLOUS - DO NOT USE THIS COMPANY!!!!!