JH
Jacquiline H

1 reviews | Active since Apr 2017

24 Apr 2017, 13:26

worst quality products and customer service

<p>i ordered a baby cot from this company . it was recieved about 6 to 8 weeks later . it remained wrapped up till i moved into my new house . it was moved from the point of deliery to my new place by me . when i unwrapped it to assemble it i was horrified to discover a number of things :</p> <p>1) it had been dropped and was damaged </p> <p>2) it was missing *****s and a specialized tool to put it together </p> <p>3) the spray and paint work is ********** as is the work main ship - ***** hole drilled after it was painted , paint has left drip marks and lines , in some places its not even sprayed properly and the colours are different , in some places where the panels are considered as unsee its raw wood that hasnt even been sprayed so its not even protected and this is all industry standard according to the women carol patson who is meant to be dealing with this since the 9th of april and ive still had no resolution . </p> <p>i wish i could upload the email resposnses as well as the images of what this cot looks like and how pathetic the workman ship is which carol assures me is industry standard . </p> <p>she also said their products where strictly inspected to ensure only the highest quality but when a bed doesnt even arrive with all its *****s im not sure how this can in any way beconsidered highest quality and industry standard </p> <p> </p> <p> </p> <p> </p>

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