TM
Thambisile M

1 reviews | Active since Jul 2015

10 Jul 2015, 11:33

Quality of the toilet papers.

Hi the Team,<br> <br> Complaint:<br> <br> Would like to express my disappointment in the quality of your toilet papers lately.<br> <br> I bought 2 packs of the 9 toilet rolls, they were so not closed off properly & tearing off as I am trying to pack them in my cupboard, which has waisted some of the sheets.<br> <br> And as I call your call centre, I am being transferred from 1 DPT to another , with apology in this regard.<br> <br> I am very disappointed, as we try to go for the expensive brand like you, to get proper & good quality, but instead its the opposite.<br> <br> Disappointed customer,<br> Thembisile Mazibuko.<br> <br>

0
Replies (1)
Baby Soft
Baby Soft's reply13 Jul 2015, 07:27
Official
Hello Thembi150,

Thank you very much for your comments, as we value our Customers and their feedback, a consultant will be contacting you this morning to obtain the necessary details and information we require to assist you further.
I hope you have a lovely day.
Kind Regards
Janet