WOULD NOT REFUND CASH WITHIN 7 DAY RETURN

ON THE 21 MARCH 2016 I PURCHASED A BABY PLAY GYM FROM BABY CITY AT INVESCO CENTRE PIETERMARITZBURG. I WENT BACK TO THE STORE WITH THE RECEIPT AND THE PLAY GYM STILL IN ITS ORIGINAL PACAKING TO GET A CASH REFUND ON THE 26 MARCH BUT I WAS TOLD THAT THE PRODUCT COULD ONLY BE CHANGED FOR SOMETHING ELSE IN THE STORE. THE STORE DID NOT ALLOW CASH REFUNDS. I THINK THAT THIS IS RIDICULOUS AS THE CONSUMER ACT STATES THAT CONSUMERS ARE ALLOWED TO RETURN GOODS FOR A CASH REFUND. I WOULD NOT HAVE PURCHASED FROM THAT STORE IF I KNEW THAT THEY DO NOT DO CASH REFUNDS. THEY DO NOT TELL YOU THIS AT THE TILL WHEN YOU ARE BUYING ITEMS FROM THE STORE. I WANT MY MONEY BACK. I DON'T WANT TO RETURN THE ITEM FOR ANYTHING ELSE. EXTREMLY DISAPPOINTED CUSTOMER: MRS PERDITA NAIDOO