Poor exchange policy.

<p>I bought an outfit last week. I brought it back as we have 2 of the same outfits. The manager refused to exchange it...they don't exchange these outfits...they now call it a christening outfit...they say that policy even though they can see it was not used...on top of that...the security guard lost my slip...I called their head office...which was of no use...i did not want money back...it's not even about the money but a matter of principle...they obviously lost my future business...</p>