SK
Stephanie K

1 reviews | Active since Jul 2015

16 Sept 2020, 14:02

Lying to pregnant moms

So today I just want to share my experience with all the new moms out there so you will not make the same mistake my family did. We went to the @Mama Magic expo where there is a big @Baby City exhibit. When trying to decide how many napies to buy my family was told by the person there that we can buy as many napies as we want and later exchange it at ANY Baby City should we need to.My son was born and quickly went from size 0 to size 3 napies in 3 months.When I took the boxes to exchange I was informed that they were discontinued and they will not take the boxes back.We then sent a mail to Baby Coty head office requesting assistance.Baby City’s head office phoned to inform me they have an 8 day return policy!When pointing out that the expo is for pregnant moms and this does not make sence I was told the person working at the expo does not work for Baby City?When pointing out that they are lying to pregnant mom’s I was informed that due to the packaging that changed they will not help and that I should have a good day.So mommies, they only have an 8day return policy. Even if their staff which apparently do not work for them tells you differently please remember that you cannot trust what they are saying.Please share with your expecting friends. Rather put money away for napies or purchase it from a place where the staff tell the truth.

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