Incompentant staff

Went into Baby City on the 20th July 2015 to have a look at their camp cots. They had a Graco on special but did not have stock, except the display model which was missing a small part and was dirty. We ask the salesman assisting us if he could check if they had stock of it at one of the other Baby City branches. He said he would call them and advised us that Centurion had 1 and Woodmead had 2 display models, so we decided to go to the Centurion branch. Being 8 months heavily pregnant and extremely exhausted, I took a drive to the Centurion branch in peak hour traffic only to get there and find out that they did not have stock and was sold out on that model months ago!! He had not contacted Centurion, he **** to us!! Woodmead had only 1 cot which was in such a bad condition it couldn't be sold.<br> Is this the kind of service we as customers are expected to accept?!<br> Is Baby City going to reimburse me for my petrol and time to Centurion and back, due to the incompetency of their staff members?!! <br>