AJ
Amy J

1 reviews | Active since Jul 2018

15 Nov 2019, 11:42

Horrific!!!!

What a wow. I recently shared my bad experience on Facebook and was asked to share my contact details and you know what? No one even contacted me. Once again, you advertise that items are on sale - and then when you get to the pay point you are told (with such horrifying customer s****s) that the item is not on sale... and that the customer must first check the stock code......... here’s my suggestion, how about your staff pack things accordingly????? Why would you mix items and then put a sale sign up and expect the customer to smell what’s on sale?! Oh yes and to state that “green, yellow and pink” are on sale.... and then your mer**** (which is pink) is not on sale???! Oh and it gets better... your head office calls and once again, attitude for days!!!! This is how you treat your customers?! Absolutely pathetic. You forget that with stores such as babiesrus and even takealot, customers will choose not to come to you as it’s not like you are the only baby store on the planet. Treat your customers with respect and send your staff for soft s****s training because at this rate, you will lose customers, judging by your “wonderful” reviews on Hello Peter already.

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