RM
Refiloe M

1 reviews | Active since Feb 2014

24 Oct 2021, 17:04

Distasteful service

Terrible service by your sales person at the Alberton shop: My husband had been at the shop on Saturday, 23rd to look for a baby rocker and I was not happy with the one recommended and so we had talked with the sales person that I would return with my husband the following day. Upon our arrival the sales person was busy with another customer who was still making a decision on the type of rocker they wanted. My husband and I decided on a specific rocker and it was at that point when the customer also decided to buy the same product as us. We asked for two and the other customer asked for one, the sales person then made a decision to give one of the two remaining rockers to that customer whilst we were waiting and he quickly sent them to the till upon his return he said to us that he had run out of stock and that they would request it from the other store. It was complete disrespect and lack of professionalism on the part of the sales person and if that's how you treat customers, it's absolutely poor.

0
Replies (0)