Beware!!! Baby City does not want to exchange or refund you

I bought 2 hallway gates at Baby city and realized they are not wide enough for what I specifically wanted to use them. When I wanted to return them, they refused to give back my R2000. I had to take something else for the value of R2000. Two weeks later I bought a tommee tippee steamer and blender and the machine didn’t want to set to the blending mode when I used it for the first time. When I took it back to exchange for another one,after 2 days, the manager at Baby city told me that she can’t exchange it for me. I need to come back on another day and then it needs to be sent to the supppliers with videos and an explanation on why it does not work and then they will decide if my reasons are valid and then the supplier will refund me or send me another machine. I bought the machine because I need it NOW: I can’t wait 4 weeks for this to be sorted out. All I know is that another R2400 has been spent at a retailer that I won’t support again. I encourage other people to rather shop online for their baby goods than at Baby City.