Appalling service and Rude Owner

<p>I purchased a Sarah Baby robe compactum from the baby expo in May 2017. Delivery was meant to take 5weeks. Since Baby Boutique outsource their delivery company - it became a hassle to get a time out of them for when delivery would take place. They also only deliver to specific areas on specific days. </p> <p>Eventually after calling Baby Boutique to ask if Furniture Express could give us a time to work with, Baby Boutique arranged delivery without confirming with us and checking if it was okay. </p> <p>They have just delivered the item, when I called Baby Boutique- I was greeted by a very rude man, who I now know is the owner, he would not listen to me when I explained that I was not called, and when I asked if I could kindly get a word in. He yelled at me, saying if I don't accept delivery I must collect it myself. That this is my problem not his, and he will not talk to me anymore unless I listen to him. He proceeded to slam the phone down in my ear. I have tried to call back - but they do not answer.</p> <p>i am shocked that as a customer I got greeted with such atttiude and rude behavior. I spent a lot of money on this item and the company could not be bothered to make a plan to accommodate me, nor were they interested in anything I had to say. </p> <p>I will never buy another item from them again. And will also be telling the nurmerous mommies and mommies to be, to do the same. The experience you get and the customer service is not worth it. </p>