Poor quality product and service

Received a tricycle in December 2014 as a Christmas present for my son. 3 months later the handle bar connection had broken after minimal use. After the bike sitting at baby boom for a week they finally decided to replace the broken part. 3 months later exactly the same problem. Obviously this is a poorly designed bike. Took it back and got no help from the sales assistant, the store manager, the customer service department or their head office who I finally phoned. The guy in charge there conveniently out of the office. <br> <br> We spend thousands there on prams, car seats and everything else. Now we get ******* service for a ******* product.