XY
Xoliswa Y
1 reviews | Active since Sept 2021
02 Sept 2021, 17:35
This is *****!!!
I took a loan with workforce and I settled the loan, but they kept deducting money on my account every Fridays, I called their call center to complain they told me they have fixed the error, but still. Since I settled the account on 25 May 2021 they still have a way of debiting from my bank account even though, I decline their debit check, I don't know they manage to do that, because debit check is meant to protect us customers in cases like this, They even sent me a paid up letter but still taking money from my account.
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Babereki Finance's replyOfficial
03 Sept 2021, 13:08Dear Xoliswa,
Thank you for the complaint received and concerns expressed.
We herewith confirm that the settlement was received and allocated. It seems like there was a systematical issue which resulted in the incorrect deductions from your account. We have ensured that this has been disabled with immediate effect. Our collections agency will initiate contact with you to provide confirmation thereof and also produce a paid up letter.
Thank you for the support.
Feel free to contact us should you encounter any other issues or have concerns.
Regards,
Babereki Finance
Thank you for the complaint received and concerns expressed.
We herewith confirm that the settlement was received and allocated. It seems like there was a systematical issue which resulted in the incorrect deductions from your account. We have ensured that this has been disabled with immediate effect. Our collections agency will initiate contact with you to provide confirmation thereof and also produce a paid up letter.
Thank you for the support.
Feel free to contact us should you encounter any other issues or have concerns.
Regards,
Babereki Finance
Babereki Finance's reply03 Sept 2021, 13:08
Official
Dear Xoliswa,
Thank you for the complaint received and concerns expressed.
We herewith confirm that the settlement was received and allocated. It seems like there was a systematical issue which resulted in the incorrect deductions from your account. We have ensured that this has been disabled with immediate effect. Our collections agency will initiate contact with you to provide confirmation thereof and also produce a paid up letter.
Thank you for the support.
Feel free to contact us should you encounter any other issues or have concerns.
Regards,
Babereki Finance
Thank you for the complaint received and concerns expressed.
We herewith confirm that the settlement was received and allocated. It seems like there was a systematical issue which resulted in the incorrect deductions from your account. We have ensured that this has been disabled with immediate effect. Our collections agency will initiate contact with you to provide confirmation thereof and also produce a paid up letter.
Thank you for the support.
Feel free to contact us should you encounter any other issues or have concerns.
Regards,
Babereki Finance