XY
Xolie Y
1 reviews | Active since Nov 2021
09 Aug 2022, 11:04
Stop *****ing money from my account
I have settled my loan a year ago, but babareki still manage do debit on my account, they have activated the debit order as if I still owe them the full amount, after I sent them numerous emails they tell me im oustanding by some amount, I kept asking them to refund me still they have not, something must be done they cant be robbing people like this.
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Babereki Finance's replyOfficial
11 Aug 2022, 10:19Dear Xolie,
Thank you for the concerns raised and expressed.
As per Babereki's records, refunds were processed for the incorrect deductions from DebtWorx. DebtWorx appeared to deduct debit order deductions in error. We also noted that all accounts were paid and closed. This matter has now been escalated to DebtWorx for further investigating and intervention.
They will contact you once investigations are concluded and provide you with constructive feedback.
Thank you,
Regards,
Babereki Financial Solutions
Thank you for the concerns raised and expressed.
As per Babereki's records, refunds were processed for the incorrect deductions from DebtWorx. DebtWorx appeared to deduct debit order deductions in error. We also noted that all accounts were paid and closed. This matter has now been escalated to DebtWorx for further investigating and intervention.
They will contact you once investigations are concluded and provide you with constructive feedback.
Thank you,
Regards,
Babereki Financial Solutions
Babereki Finance's reply11 Aug 2022, 10:19
Official
Dear Xolie,
Thank you for the concerns raised and expressed.
As per Babereki's records, refunds were processed for the incorrect deductions from DebtWorx. DebtWorx appeared to deduct debit order deductions in error. We also noted that all accounts were paid and closed. This matter has now been escalated to DebtWorx for further investigating and intervention.
They will contact you once investigations are concluded and provide you with constructive feedback.
Thank you,
Regards,
Babereki Financial Solutions
Thank you for the concerns raised and expressed.
As per Babereki's records, refunds were processed for the incorrect deductions from DebtWorx. DebtWorx appeared to deduct debit order deductions in error. We also noted that all accounts were paid and closed. This matter has now been escalated to DebtWorx for further investigating and intervention.
They will contact you once investigations are concluded and provide you with constructive feedback.
Thank you,
Regards,
Babereki Financial Solutions