GL
Gaston L

1 reviews | Active since Sept 2021

15 Sept 2021, 09:36

Refund me please...

@Babareki....Last week and friday there were double deductions made on my account... they even deduction money from n loan thats already settled, only they know how they did that or why.. and it happened twice.... the first time they refunded me but now they have all kinds of stories.. everytime i have to give them my id nr and they keep on telling me i will get my refund the following day... even on monday they said i'll get it on tuesday.. we are already on wednesday🤷♀️since friday last week.... Babareki when will i get my 3 amounts you guys deducted? you promised me since friday.... we've been sending each other emails back and forth... why is this anyway happening??.... refund me please.... telling me my money will be refunded now.... how long do i have to wait.... what will be the difference now when you guys reply?

0
Replies (3)
Babereki Finance
Babereki Finance's reply15 Sept 2021, 10:01
Official
Dear Gaston,

Thank you for the complaint and concern received.

We have conducted a thorough investigation on your account and herewith confirm that a refund for the amount of R393.59 is due. Your re-imbur*****t has been processed and is queued for pay-out today, you will receive the funds later this afternoon.

We trust this will suffice.

Thank you,

Regards,
Babereki Finance

GL
Gaston L's update15 Sept 2021, 10:19
Reviewer Update
Thank You👍💯
Babereki Finance
Babereki Finance's reply15 Sept 2021, 10:25
Official
Hi Gaston,

Feel free to contact us directly should you have any other concerns.

Have a good day!

Regards,
Babereki