NM
Noluthando M

1 reviews | Active since Feb 2019

26 Aug 2019, 11:09

WORST SERVICE

During the time of bereavement were people should at least get the best service and treated with care. B3 Benoni branch was a nightmare for my family. My uncle has been with B3 since 2008, but when he lost his daughter and needed the services of B3, he came across with arrogant, inconsiderate, insensitive, don't care attitudes from the service consultant(s) from Benoni branch. We ended up moving our deceased family member from their funeral parlour to another one of which that's were we found peace when arranging my cousin's funeral.

How can people with such bad attitudes work with people who lost their family members? I will never recommend B3 to anyone, never! My uncle and aunt are still disturbed by the service they received from them , worst service ever.

0
Replies (4)
B3 Funerals
B3 Funerals's reply21 Nov 2019, 15:01
Official
Hello Noluthando M

We apologize for the service received, kindly note that is not how B3 conducts their business and we will like to assist you in resolving this matter. Please reply to us with the details of the deceased and contact numbers of someone in the family that we can communicate with.

NM
Noluthando M's update04 Dec 2019, 08:37
Reviewer Update
You can contact my uncle, Mr Masondo on ***.
B3 Funerals
B3 Funerals's reply04 Dec 2019, 09:47
Official
Dear Noluthando

We acknowledge your response, however we are unable to view the numbers for Mr Masondo.  Will you please send the details to our complaints email address.  ***
NM
Noluthando M's update04 Dec 2019, 18:58
Reviewer Update
Good day,

I cannot view your email address as well.