MS
Mapheelo S
1 reviews | Active since Aug 2020
18 Aug 2020, 12:01
Unprofessional service
My mother has been with the provider for more than 20 years on a monthly basis her premiums were paid , 2weeks back I went to pay the months premium as usual to my surprise I was informed that the policy had lapsed in 2016 already however from 2016 upon the policy lapsing we were not informed secondly they took the monthly premiums for 4years , I tried calling their head office to find out what was happening they promised to call me back with a solution till this day I haven't heard from them.
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B3 Funerals's replyOfficial
26 Aug 2020, 13:41Dear Mapheelo,
We acknowledge your post and we would like to assist, kindly send us the details of the policy holder, eg. ID or policy number to *** in order for us to assist.
We acknowledge your post and we would like to assist, kindly send us the details of the policy holder, eg. ID or policy number to *** in order for us to assist.
B3 Funerals's reply26 Aug 2020, 13:41
Official
Dear Mapheelo,
We acknowledge your post and we would like to assist, kindly send us the details of the policy holder, eg. ID or policy number to *** in order for us to assist.
We acknowledge your post and we would like to assist, kindly send us the details of the policy holder, eg. ID or policy number to *** in order for us to assist.