Unpaid claim by Clientele Life

I'm so broken inside, my heart is bleeding because of Clientele that didn't payout my claim, ever since they say they escalated my review to the relevant department, they never came back to me even now, it seems to me that they are lying to people when they advertise themselves on TV, but in time of need, they just don't care about you and your problem, but funny our money is in their pockets, I lost trust in Clientele, I will never encourage my friends or my family to join Clientele, they are evil and mean 😭😭😭😭😭😭😭, I'm writing this review with tears in my eyes