AM
Anthony M
1 reviews | Active since Jun 2023
08 Jun 2023, 16:51
Refund from January
This company service is appalling, a refund requested on January hasn't been paid. Heard all stories about Clientele who supposed to approve it. Have been a customer since 2002 debiting my account however when it's time to pay, they make excuses.
I'm asking my self what type of customer service is this, for one to wait six months for refund🤓
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Replies (1)
B3 Funerals's replyOfficial
03 Aug 2023, 09:50Good day
B3 as a non-mandatory broker collects and allocates premiums on behalf of the underwriter, therefore, all the approved claims are paid by the underwriter. I must stress that you are a valued B3 client, and we would like to assist you, however, your review does not give us much to go work with. An email with the details of your policy sent to *** will do just that.
B3 as a non-mandatory broker collects and allocates premiums on behalf of the underwriter, therefore, all the approved claims are paid by the underwriter. I must stress that you are a valued B3 client, and we would like to assist you, however, your review does not give us much to go work with. An email with the details of your policy sent to *** will do just that.
Best regards,
B3 Funerals's reply03 Aug 2023, 09:50
Official
Good day
B3 as a non-mandatory broker collects and allocates premiums on behalf of the underwriter, therefore, all the approved claims are paid by the underwriter. I must stress that you are a valued B3 client, and we would like to assist you, however, your review does not give us much to go work with. An email with the details of your policy sent to *** will do just that.
B3 as a non-mandatory broker collects and allocates premiums on behalf of the underwriter, therefore, all the approved claims are paid by the underwriter. I must stress that you are a valued B3 client, and we would like to assist you, however, your review does not give us much to go work with. An email with the details of your policy sent to *** will do just that.
Best regards,