DS
DUDUZILE S
1 reviews | Active since Nov 2014
28 Mar 2023, 11:02
POLICY LAPSED
I received a message from B3 on 12 March 2023 that my policy lapsed, I tried calling them on *** they are not answering, this such a bad and poor service. Last year my mother claimed for my late DAD she received her payout 3 months after the funeral, what kind of service is this. I am definitely cancelling my policy with you.
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B3 Funerals's replyOfficial
06 Apr 2023, 11:40good day
I am sorry about that, and I understand how frustrating this has been for you. The system is designed to communicate with the client when there are outstanding payments or when the outstanding payments result in the policy lapsing. unfortunately, your review does not give us much to go work with, kindly email your policy and cellphone number to ***, we will gladly assist.
Regards
I am sorry about that, and I understand how frustrating this has been for you. The system is designed to communicate with the client when there are outstanding payments or when the outstanding payments result in the policy lapsing. unfortunately, your review does not give us much to go work with, kindly email your policy and cellphone number to ***, we will gladly assist.
Regards
B3 Funerals's reply06 Apr 2023, 11:40
Official
good day
I am sorry about that, and I understand how frustrating this has been for you. The system is designed to communicate with the client when there are outstanding payments or when the outstanding payments result in the policy lapsing. unfortunately, your review does not give us much to go work with, kindly email your policy and cellphone number to ***, we will gladly assist.
Regards
I am sorry about that, and I understand how frustrating this has been for you. The system is designed to communicate with the client when there are outstanding payments or when the outstanding payments result in the policy lapsing. unfortunately, your review does not give us much to go work with, kindly email your policy and cellphone number to ***, we will gladly assist.
Regards