BL
Bonolo L

1 reviews | Active since Sept 2015

19 Aug 2021, 14:21

Just pay, and stop with your endless excuses.

B3 seems to be on a spotlight now of recent. I am still awaiting a payout for my aunt who passed on, on the 30th of July. A claim was made, their turnaround time is 5 working days, which is still absurd. Waiting time should be at least 48 hours, the COVID 19 claim influxes is non of our business, hire more staff!!!!!!! it's been weeks now still no claim was paid. I endured the same ordeal with my uncle where I had to wait for more than 3 months to get paid. The payment was not even half the amount I signed up for in the contract. Your conduct is beyond appalling. Policy no MAFE00300, please don't bother calling just deposit the money am tired of your excuses.

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