Disappointing B3 Funerals

B3 is no longer serving the purpose, u call the benoni branch (Head office) the phones dont get answered, they dont keep the promise of paying within 24 hrs of receiving all documents its now 3 weeks of me waiting for claim payments for a claim submitted on the 23rd of December, i had to say this is very disappointing cos if i did not have funds available it was gonna be shameful funeral while i have cover for such events, i have been calling the head office and the phones dont get answered and if they do they send me to clientell i call clientell then i get send back to B3, i am sick and tired of making calls every day.

you failed to honor your promise and now one must run around form being send from pillar to post