B3 is a ****

You guys promise service beyond Ubuntu yet your just disappointing your clients it's funny how we get reminded on having funds available for the debit order yet when it's claiming time your claims department never answers your client service department has no clue on your business functions are we being ****med or what cause it looks like you'll are blaming the pandemic on delays you know a week is better in waiting for payments but over 3 weeks no where is the service beyond Ubuntu worse you'll don't even respond on clients complaints what in the leaving hell is going on are we being ********** ?

I'm very disappointed in your services especially being a black Owned company this is just showing how *********** our people are knowing very well that we pay for such services hurts me with the pandemic we are not even allowed to keep our loved ones in the mortuary for long

B3 just wants to get rich and not pay cause on one of the calls the employee advised why didn't I use them for the funeral my answer to that was you'll Don have a branch in the eastern cape hence I opted for cash claim

In answer to my question to my claim is would B3 have paid if they burial services were utilized why then have a cash claim if u want to be greedy and also do funerals plus cash claims

I'm so disappointed I'm waiting now 3weeks to bury in eastern cape claim approved on 13july2021 when I follow up no one can answer as to why am I not yet paid