AVOID B3 AT ALL COSTS!! THEY WILL **** YOU.

If I could give zero, I would.

I am writing this review to warn future customers: DO NOT trust B3 Funerals with your money or your peace of mind. My experience with this company has been nothing short of a financial and administrative nightmare characterized by theft, dishonesty, and shocking unprofessionalism. Financial Misconduct and Theft In a single billing month, B3 Funerals debited double the agreed-upon policy premium without any warning or authorization. This is not an error; it is blatant theft. My account was charged twice, and they have made absolutely no proactive effort to rectify their unauthorized withdrawal. Run-Around for Refunds and Cancellation Attempting to obtain a refund for the ********ly debited amount or cancel the policy has been an exercise in extreme frustration. The company deliberately gives clients the "run-around." I have spent an unacceptable amount of time on the phone and via email, only to be met with constant delays, excuses, and obfuscation. They make the cancellation process deliberately impossible to navigate. Gross Unprofessionalism The behavior of their call center staff is utterly unprofessional. They are clearly instructed to avoid dealing with complaints. Multiple times, employees have immediately dropped the call the moment I stated the reason for calling was a refund or a policy cancellation. This tactic is dishonest, disrespectful, and indicates a company actively trying to dodge accountability. Conclusion B3 Funerals demonstrated gross financial negligence, a complete disregard for customer agreements, and a shameful lack of basic professional courtesy. They should not be handling sensitive life policies or any client's money. This company is a *****, and I urge anyone considering their services to look elsewhere immediately. They actively worsen an already sensitive situation.